Terms & conditions

By accessing this website or placing an order you agree to the following terms. Loris Perfume Australia (“Loris”, “we”, “us”) operates this store.

1. Products and pricing

All prices are shown in Australian dollars (AUD) and include GST where applicable. Prices, promotions and product availability may change without notice. We take care to describe products accurately, but minor variations may occur.

2. Orders and payment

An order is accepted when we confirm dispatch. We reserve the right to refuse or cancel any order, for example in case of suspected fraud or a pricing error. If payment has been taken for a cancelled order, it will be refunded in full.

3. Offers and promotions

From time to time we run offers on this website. Unless an offer says otherwise:

• 3 for $84. Buy three or more Loris Frequence 50 ml bottles and save 20%, so any three are $84. Niche, Creation, gift cards and free gifts are not included. The discount is applied automatically at checkout and can be combined with the 10% first-order discount.
• 10% off your first order. Available to customers with a Loris account on their first online order, and applied automatically at checkout. It doesn't apply to member-price fragrances.
• Free testers. Every order with a fragrance bottle comes with a free 2 ml tester vial, and orders with three or more bottles come with a free set of five 2 ml testers instead. Member-price fragrances don't count towards the tester set. Testers can't be bought separately, have no cash value and don't need to be sent back if you return an order.
• Member price. Selected Frequence fragrances are $19.90 for signed-in members, one of each per order. The member price can't be combined with any other offer, discount or code, and member-price fragrances don't count towards 3 for $84. Full terms are in our Member offer terms.
• Combining discounts. Apart from the member price, our discounts can be used together unless an offer says otherwise. The $70 launch special on Icon Men, Secret Bloom, Glow, Amour and Midnight (5–15 November 2026) can't be combined with other discounts.

Offers may change or end at any time, are available while stocks last and don't affect orders already placed. If you return part of an order, our Returns & exchanges policy explains how offers are recalculated. Nothing in these offers limits your rights under the Australian Consumer Law.

4. Shipping and returns

Shipping and delivery are governed by our Shipping & delivery page. Returns and exchanges are governed by our Returns & exchanges policy. Nothing in these terms limits your rights under the Australian Consumer Law.

5. Inspired fragrances disclosure

(a) Product description. The fragrances sold under the Frequence range on this website are original compositions that have been inspired by popular designer perfumes available in the market. They are offered by Loris Perfume Australia and are formulated independently of the designer brands referenced on this website.

(b) Independence of formulation. While certain fragrances in our range are described as being 'Inspired by' a well-known designer scent, this description is used solely to help customers identify the fragrance family and character of the product. Our fragrances are not endorsed by, licensed by, sponsored by, or in any way affiliated with the designers, fashion houses or manufacturers of the original perfumes referenced. Each fragrance we sell is a separate and original product in its own right, and is not represented or sold as being the product of any other brand.

(c) Trademark acknowledgement. Any designer or brand names referenced on this website (whether in a product title, product description, search result, or elsewhere) are used solely for the purpose of comparison, to help customers identify the scent character of our products. Loris Perfume Australia respects the intellectual property rights of all third parties. All such trademarks, brand names and product names remain the sole property of their respective owners, and no ownership or licence over them is claimed or implied.

(d) No affiliation. Loris Perfume Australia is not affiliated with, and does not claim any association, partnership, sponsorship or endorsement with, any of the designer brands referenced on this website.

(e) Not counterfeit goods. Our Frequence range products are original formulations and are not represented, packaged, labelled or sold as counterfeit or replica versions of any other manufacturer's products.

(f) Own original ranges. This disclosure does not apply to our Niche and Creation ranges, which are original Loris compositions not inspired by, or compared to, any third-party designer fragrance.

6. Intellectual property

The Loris name, logo, product names, images and website content are the property of Loris Perfume Australia and may not be reproduced without permission. Nothing in this clause affects the rights of third-party trademark owners referenced elsewhere on this website for comparative purposes, as set out in the 'Inspired fragrances disclosure' clause above. Such references do not constitute use of those trademarks as our own, and are made in accordance with fair comparative use.

7. Your rights under the Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in these terms excludes, restricts or modifies those rights. Subject to those rights, we are not liable for loss that was not reasonably foreseeable when you placed your order.

8. Privacy

Personal information is handled in accordance with our Privacy policy.

9. Governing law

These terms are governed by the laws of New South Wales, Australia.

10. Contact

Questions about these terms? Email info@lorisperfume.com.au